Brand FAQs
What makes ActivO₂ different from other skincare brands?
ActivO₂ stands apart through our revolutionary Activated Oxygen Technology (AOT) and our holistic approach to skin health. Unlike brands that view skincare in isolation, we understand that your skin is linked to your overall well-being. Our AOT works with your skin’s natural intelligence to enhance the effectiveness of our carefully selected active ingredients. This comprehensive understanding shapes everything we do—from our product formulations to the guidance we provide. Because when your skin thrives, your confidence soars, and that transformation can touch every aspect of your life. For detailed information about our approach, visit activo2.com.
Why is ActivO₂ so passionate about helping people with skin challenges?
We believe in the profound connection between skin condition and emotional well-being. We’ve witnessed how skin challenges can shake confidence, impact self-esteem, and even contribute to isolation. For teens facing bullying over acne, adults avoiding social situations because of hyperpigmentation, or anyone feeling they must hide their natural self - we see you. This is why we founded ActivO₂: to create transformative solutions that can restore confidence and empower people to face the world with their best skin forward. When you’re no longer defined by your skin concerns, you’re free to be authentically you. That’s the difference we’re determined to make.
What are the three ActivO₂ ranges and what skin concerns do they address?
We’ve thoughtfully created three specialised ranges:
- Spotless: Targets acne and its side-effects including blemishes, blackheads, and enlarged pores
- Brighten: Illuminates dull skin, helps restore radiance and even out uneven tone and hyperpigmentation
- Ageless: A scientifically advanced range that helps prevent premature ageing in younger users while improving visible signs of ageing in more mature users
Across these three ranges, we provide effective skincare for today’s most common and persistent skin challenges. For detailed range information, visit activo2.com.
Are ActivO₂ products suitable for all genders, skin types and ethnicities?
Absolutely! We designed ActivO₂ with inclusivity at our core. Every product is formulated to work effectively across all skin types (normal, oily, dry, combination, sensitive), skin tones, ethnicities, ages, and genders. Our products are dermatologist-tested, non-irritating, and gentle enough for sensitive skin.
How do I know which ActivO₂ range is right for me?
We recommend choosing your range based on your primary skin concern:
- If you struggle with breakouts, blemishes, or acne, start with Spotless
- If uneven skin tone, dark spots, or dullness are your main concerns, Brighten is your best choice
- If fine lines, wrinkles, or loss of firmness are your focus, the Ageless range is perfect for you
Many of our customers use products from multiple ranges to address different concerns simultaneously. Our formulations are designed to work harmoniously together across ranges.
Are ActivO₂ products cruelty-free and clean?
We never test on animals. We’re transparent about our ingredient choices and committed to clean formulations. Our products are formulated with premium quality ingredients and are free from abrasive mechanical scrubs, dyes, colorants, masking fragrances, GMO ingredients, harsh chemicals, parabens, and phthalates. Importantly, our SPFs use non-nano Zinc Oxide and avoid ingredients like Avobenzone, Octinoxate and Oxybenzone that have raised health concerns.
Why do ActivO₂ products have a distinct natural scent?
At the heart of our skincare lies a commitment to harnessing the transformative power of nature combined with cutting-edge science. You may notice that our products carry a distinct scent, reminiscent of fresh air after a rainstorm. This natural aroma stems from Activated Oxygen (or Ozone), a powerhouse ingredient renowned for its ability to gently purify, rejuvenate, and effectively target various skin concerns.
Unlike many skincare products that rely on masking fragrances to cover up chemical processes, we celebrate the true essence of our ingredients. We invite you to view this distinctive scent as a badge of authenticity—a testament to our commitment to natural skincare without compromise. As you experience the remarkable benefits of our products, this initial scent becomes a reassuring reminder that you’re nurturing your skin with the best nature has to offer. When we say our products include Activated Oxygen Technology (AOT), it’s at percentages that work, and not just for label appeal.
What does non-comedogenic mean and why is it important?
Non-comedogenic means a product is formulated not to clog pores. This is critically important because blocked pores can lead to blackheads, whiteheads, and acne. All ActivO₂ products are non-comedogenic, making them suitable even for acne-prone skin. This careful formulation ensures that while our products deliver powerful active ingredients to your skin, they won’t work against you by causing new breakouts or exacerbating existing skin concerns.
What is the difference between nano and non-nanonised Zinc Oxide and which do you use?
We exclusively use non-nano Zinc Oxide in our sunscreens. Here’s the difference:
- Nanonised Zinc Oxide particles are smaller than 100 nanometers and can potentially penetrate the skin barrier, raising safety concerns for some consumers
- Non-nanonised Zinc Oxide particles are larger and remain on the skin’s surface, creating a physical barrier against UV rays. This provides excellent protection without potential absorption concerns
Our choice of non-nano Zinc Oxide reflects our commitment to safety while still providing effective sun protection. While this may result in a white cast (particularly on darker skin tones), the trade-off is peace of mind regarding ingredient safety.
Can I combine products from different ActivO₂ ranges?
Absolutely! Our products across all ranges are designed to work harmoniously together. For example, someone with acne and hyperpigmentation may combine Spotless and Brighten products, while someone addressing both ageing and uneven skin tone might use both Ageless and Brighten. This allows you to create a personalised skincare routine that addresses multiple concerns simultaneously.
How should I incorporate ActivO₂ products into my daily routine?
For optimal results, we recommend the following basic routine:
1. Cleanse with the appropriate range cleanser for your skin concern
2. Apply any creams or serums from your chosen range(s)
3. Apply SPF during daytime routines
Products should be applied to clean, slightly damp or dry skin (depending on the product in question) in order from thinnest to thickest consistency. For detailed routines specific to each range, visit the routines section on activo2.com.
How long should I use ActivO₂ products before expecting results?
Results vary based on individual skin characteristics, which products you’re using, and consistency of use. While some users report visible improvements within a few days, a good rule of thumb is:
- Spotless: Initial improvements often within 2 to 3 weeks of consistent use
- Brighten: Noticeable changes typically from about week 4 onwards
- Ageless: Visible improvements generally around 4 weeks of consistent use
Remember that continued, consistent use leads to progressively better results over time for most users.
Can I use other brands’ products with ActivO₂?
While each of our products can deliver benefits individually, our ranges are designed as comprehensive systems that work best together. When mixed with products from other brands, there’s potential for:
- Ingredient interactions that may cause irritation
- Ingredients that could cancel out each other’s effectiveness
- Compromised results from your skincare routine
Our advice: stick to one intentionally created brand (like ours!) that’s formulated to work harmoniously, potentially delivering optimal effects for your skin.
What should I know about your sunscreen products?
Our sunscreens use mineral (physical) ingredients like non-nano Zinc Oxide and Titanium Dioxide rather than chemical filters. While highly effective and gentle on sensitive skin, mineral sunscreens can leave a white cast, particularly on darker skin tones. Our current formulations are best suited for Fitzpatrick skin types I to III (fair to medium skin).
We’re transparent about this limitation and are actively developing tinted options and alternative formulations to better serve all skin tones. Our sunscreens are reef-friendly, hypoallergenic, and non-comedogenic, making them excellent choices for sensitive skin and environmental protection.
Where are ActivO₂ products manufactured?
Our products are manufactured in state-of-the-art facilities that meet the highest quality standards. We maintain strict quality control throughout our production process to help ensure every product delivers consistent, effective results.
How long has Activ O₂ been developing its technology?
While ActivO₂ as a brand is newer to the market, our fascination with Activated Oxygen Technology spans over 10 years. We’ve been refining and perfecting our approach, drawing from decades of research into Ozone’s benefits in medical and therapeutic applications.
How do ActivO₂ products support overall skin health beyond addressing specific concerns?
Beyond targeting specific concerns like acne or hyperpigmentation, our products support fundamental skin health by enhancing cellular function, helping strengthen the skin barrier, optimising hydration balance, and protecting against environmental stressors. This comprehensive approach can create healthier skin overall, not just improvements in specific concerns.
What factors can affect how quickly I see results with ActivO₂ products?
Several factors influence your timeline for results:
- Which products you use (a complete routine often works faster than individual products)
- Consistency of use (twice daily as directed typically works better than intermittent use)
- Your individual cell turnover rate (which naturally slows with age)
- Severity of your skin concerns
- Your skin’s unique chemistry and response
- Environmental factors and lifestyle choices
While we can’t guarantee specific timelines, our AOT formulations are designed to work efficiently for most skin types.
What role does lifestyle play in achieving optimal results with ActivO₂ products?
ActivO₂ embraces a holistic approach to skin wellness. Whilst our products can deliver powerful results for most users through Activated Oxygen Technology, we encourage supporting your skincare routine with quality sleep, balanced nutrition, adequate hydration, stress management, and good hygiene practices. These lifestyle factors work synergistically with our formulations to help optimise your skin health and enhance the potential benefits of AOT.
How can I contact ActivO₂ customer support if I have questions?
Our friendly customer support team is available via email, WhatsApp Chat, or live chat during business hours. You’ll find all contact information on activo2.com. We also provide extensive resources online, including detailed product information, usage guides, and our comprehensive FAQ section.
Brighten Range FAQs
Is Brighten Range made for everyone?
Activ O₂ is a broadly inclusive brand that embraces skin diversity. Our Brighten products are formulated for teens and up, all genders, ethnicities, skin tones, and skin types. We believe that everyone deserves access to effective skincare solutions, and our formulations are designed to be gentle yet effective for a wide range of skin concerns. Whether you have sensitive, oily, dry, or combination skin, our products are crafted to meet your unique needs and help you achieve your best skin. However, as with any skincare, it is advisable to perform a patch test before full use and consult a dermatologist if there are any concerns.
What types of skin concerns does the Brighten Range address?
Our Brighten Range effectively addresses various forms of hyperpigmentation including dark spots, sunspots, post-inflammatory hyperpigmentation (from acne), melasma, and general uneven skin tone. It also helps improve overall skin radiance, reduces dullness, and enhances clarity for a more luminous complexion.
What’s the difference between brightening, lightening, and whitening/bleaching?
These terms represent different approaches to improving skin tone:
- Brightening: Enhances skin’s natural radiance and luminosity by improving cell turnover and reducing dullness
- Lightening: Targets specific areas of excess pigmentation to create a more even tone while respecting your natural skin colour
- Whitening/Bleaching: Uses chemical agents to suppress overall melanin production, potentially lightening skin beyond its natural tone
Activ O₂ Brighten Range focuses on brightening and targeted lightening using safe, gentle ingredients—never harsh chemical bleaches—to enhance your skin’s natural beauty rather than changing its fundamental colour.
Are Brighten products safe for darker skin tones?
Absolutely. Our products are specifically formulated to be safe and effective for all skin tones. We avoid ingredients that are likely to cause irritation or unwanted overall whitening effects on melanin-rich skin. Instead, our focus is on evening tone and enhancing natural radiance. While the Brighten Range provides both brightening and lightening benefits, it is designed to target specific areas of hyperpigmentation and dark spots rather than causing an overall lightening of the skin. Ingredients like clinically-proven Lumiskin™ inhibit Tyrosinase and melanin production, which helps to reduce dark spots and even out skin tone without compromising the natural richness of melanin in darker skin tones. Many brightening products on the market are problematic for deeper skin tones, but we’ve carefully developed ours to work beautifully across the full spectrum of skin colours. As with any skincare product, it is advisable to perform a patch test before full use and consult a dermatologist if there are any concerns.
How can skin discoloration affect confidence and how can Brighten Range help?
Uneven skin tone and hyperpigmentation can make people feel self-conscious, leading to over-reliance on makeup or avoiding situations where their skin might be more visible. For those dealing with post-acne marks or melasma, the emotional impact can be significant. Our Brighten Range works to help restore skin’s natural evenness, gradually revealing a more balanced, radiant complexion for many users. As discoloration fades, many find themselves reaching for less coverage and feeling more comfortable in their natural skin.
How does the clinically-proven Lumisphere™ technology in Brighten products work?
Clinically-proven Lumisphere™ is an innovative ingredient that works in two ways: it provides immediate optical brightening effects for instant luminosity while also gradually regulating melanin production to address hyperpigmentation over time. This dual-action approach gives you both immediate satisfaction and long-term improvement. Lumisphere™ is particularly effective when combined with our AOT, which enhances its delivery and effectiveness.
How do Brighten products brighten skin without harsh chemicals?
We use gentle, science-backed ingredients combined with our AOT, which naturally accelerates cell turnover and enhances ingredient effectiveness. Key ingredients include clinically-proven Lumisphere™ and clinically-proven Lumiskin™, which work to regulate melanin production rather than bleaching existing pigment. This approach avoids harsh bleaching agents while delivering safe, effective brightening and lightening for most users.
How quickly will I see results with the Brighten Range?
Visible results develop gradually with the Brighten Range. Our Brighten Lumiplex Face Cream offers an immediate luminosity effect thanks to clinically-proven Lumisphere™, but deeper pigmentation changes take time. Most users notice improved radiance within 3 weeks, with more significant improvements in dark spots and uneven tone typically appearing from about week 5 onwards. Results continue to improve with consistent use. Remember that results vary based on your skin’s unique characteristics, which products you use, and how consistently you use them.
How does the Brighten range address hormonal hyperpigmentation?
Hormonal hyperpigmentation, such as melasma, can be challenging to manage. The Brighten range can help address this by using ingredients like Activated Oxygen Technology (AOT), clinically-proven Lumiskin™, clinically-proven Lumisphere™, and Kojic Acid Dipalmitate. AOT enhances the effectiveness of these ingredients, while Lumiskin™ inhibits Tyrosinase, reducing melanin production. Lumisphere™ provides immediate and long-term brightening effects, and Kojic Acid Dipalmitate targets dark spots and uneven tone. Consistent use of the Brighten products can help improve the appearance of hormonal hyperpigmentation over time for many users.
Are results permanent once I achieve my desired brightening effect?
Continued use of the Brighten products can help maintain results and supports overall skin health for most users. Daily use of our SPF 50 is essential for preventing new hyperpigmentation and protecting against photo-ageing. Since environmental factors like UV exposure and pollution can impact skin radiance, ongoing use of the Brighten Range provides continuous protection through AOT’s free radical scavenging properties. The clinically-proven Lumiskin™ in our Lumiplex Face Cream and Corrective Serum continues to help regulate melanin production, whilst clinically-proven Lumisphere™ maintains both immediate and long-term brightening benefits.
Can Brighten help with melasma during or after pregnancy?
Yes. While melasma can be stubborn, our gentle yet effective approach can help improve its appearance over time for many users. Melasma has hormonal components, so results may develop more gradually, but many users see significant improvement with consistent use. Our formulations avoid ingredients typically restricted during pregnancy, such as retinoids and hydroquinone, focusing instead on safe and effective ingredients like AOT, Kojic Acid Dipalmitate, Salicylic Acid, clinically-proven Lumiskin™, clinically-proven Lumisphere™, Natural Organic Sulphur (MSM), and Squalane. However, we always recommend consulting with your healthcare provider about using skincare products during pregnancy to ensure safety and suitability for your specific needs.
What’s the difference between purging and having a bad reaction to Brighten products?
Purging is a temporary process where using a new product accelerates the emergence of already-forming breakouts, bringing them to the surface faster. Signs of purging include breakouts appearing in areas where you typically break out, these breakouts resolving more quickly than usual, and overall improvement after this initial phase (typically 2-3 weeks). A bad reaction, however, looks like breakouts in places you don’t normally experience them, unusual types of breakouts for your skin, significant irritation, burning, or discomfort, and worsening condition with continued use. The Brighten range is formulated to minimize purging while still delivering results, but some initial adjustment is normal as your skin adapts to the more effective ingredients.